That is all we need. Add more detail opens a few optional questions that help us reproduce the problem and decide what to fix first. It is the same submission, nothing is sent twice.
This is the problem we hear about most, and the hardest to pin down, so these two answers help more than anything else.
These are all things already on our list. Tick up to three you would use most. It decides what we do first.
That is three. Untick one to choose another.
Every one of these gets read. If you left an email and asked to be contacted, we will get back to you.